Submit claims in the mobile app

Mobile App

Discover how the Ellement Online Claims mobile app allows you to submit and check your claim status on your mobile device.

Log in to the Ellement App using your username and password.
Tap the + button in the bottom centre of your screen.
A menu with options to submit a Health, Drug or Dental claim will appear. Select the appropriate claim type for the service.
Select the patient for whom you are submitting the claim.

Step 2 - dashboard

Step 3 - services menu

Step 4 - selecting a patient

Enter the service provider's name, address, phone number, and License or Registration Number.
Enter your claim details as they appear on your receipt.
a. Search for the service code by typing in the Name (Health), Procedure Code (Dental) or DIN (Drug) of the service provided.
b. Enter the service date and the total cost.
Check the box for additional coverage if any other insurance has paid a portion of your claimed amount.
You can submit multiple claims for the same provider by tapping Add another service

Scan this code to download the Ellement mobile app

Step 1 - selecting a service provider

Step 2 - claim details

Step 5 - additional coverage

Tap Next to add receipts and support documents to your claim.
Tap Submit to submit your claim for processing.
Review the acknowledgments and tap the box to agree to the terms.
Once you submit your claim(s) for review, you can check your claim status on your dashboard under Recent Claims.

Step 1 - add supporting documents

Step 2 - submitting your claim(s)

Step 4 - recent claims